Our Commitment to Responsible Gaming
At 365CBTF, player safety and responsible gambling are not just policies — they are core values that guide everything we do. We are deeply committed to creating a safe, fair, and enjoyable betting environment for all our users.
We believe that gambling should always be a form of entertainment enjoyed in a responsible manner. Our responsible gaming programme is built on four key pillars:
- Prevention: Educating users about responsible gambling practices before problems arise.
- Protection: Providing tools that help users control their gambling behaviour effectively.
- Early Intervention: Helping users identify warning signs before they become serious issues.
- Support: Providing free, confidential access to help and resources whenever needed.
Safe Betting Tips
Following these simple but powerful guidelines will help you keep your betting experience positive, enjoyable, and firmly within your control:
Set a Strict Budget
Decide how much you can afford to lose before you start. Treat this as the cost of entertainment — not an investment.
Set Time Limits
Decide in advance how long you will bet for each session. Use alarms or timers to keep yourself honest.
Never Chase Losses
Chasing losses is the most dangerous betting behaviour. If you lose, accept it and walk away — do not bet more to recover.
Bet Sober & Clear-Headed
Never bet when you are under the influence of alcohol, drugs, or when you are emotionally distressed or upset.
Balance Your Life
Betting should never take priority over work, family, relationships, or your financial responsibilities.
Take Regular Breaks
Step away from betting regularly. Take days or weeks off. If taking a break feels impossible, seek help immediately.
Recognising Problem Gambling
Problem gambling can develop gradually and is often hard to recognise in yourself. Use this traffic-light system to honestly assess where you are right now:
🟢 In Control
- Betting within your budget every time
- Stopping when you planned to stop
- Never betting money you need for bills
- Betting is fun, not stressful
- Family and friends are not concerned
🟠 Warning Signs
- Occasionally betting more than planned
- Thinking about betting frequently
- Betting to relieve stress or boredom
- Hiding some bets from family
- Feeling guilty after a session
🔴 Seek Help Now
- Betting money needed for rent or food
- Borrowing money specifically to bet
- Cannot stop despite wanting to
- Lying to family about losses
- Betting has ruined relationships
Responsible Gaming Tools
365CBTF provides a range of practical tools to help you stay in control of your betting. All tools can be activated instantly by contacting our support team via WhatsApp — available 24 hours a day, 7 days a week.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit. Once set, limits can only be reduced immediately — increases require a 24-hour cooling-off period.
Activate This Tool →Loss Limits
Set a maximum amount you are willing to lose in a given period. When your limit is reached, your betting access is automatically paused.
Activate This Tool →Session Time Limits
Set a maximum session duration. You will receive a reminder when your time is up, and your session will end automatically at the limit.
Activate This Tool →Cooling-Off Period
Take a short break from betting for 24 hours, 7 days, or 30 days. Your account is temporarily restricted for the period you choose.
Activate This Tool →Self-Exclusion
Permanently or temporarily exclude yourself from 365CBTF services. Available for 6 months, 1 year, 5 years, or permanently.
Activate This Tool →Activity Review
Request a full summary of your betting activity, deposits, and withdrawals over any time period to review your patterns.
Request Review →Self-Exclusion Guide
Self-exclusion is the most powerful tool available for problem gamblers. It allows you to completely block your access to 365CBTF services for a set period of time, giving you the space you need to regain control.
How to self-exclude from 365CBTF in 3 simple steps:
- Contact Us: Send a WhatsApp message to our support team stating that you wish to self-exclude. You can do this 24/7 — no appointment needed.
- Choose Your Period: Select your exclusion duration — 6 months, 1 year, 5 years, or permanent. Our team will confirm your choice.
- Instant Activation: Your account is restricted immediately. During this period, you will not be contacted with any promotional material or betting offers.
After your self-exclusion period ends, you will need to actively contact our support team to reactivate your account. We will also recommend a short cooling-off period before full access is restored.
Protecting Under-18s
365CBTF has a zero-tolerance policy for underage gambling. Our services are strictly for adults aged 18 years and above. We take the following measures to protect minors:
- Age verification is conducted for all new users before any betting ID is created or delivered.
- Any account found to belong to a user under 18 is immediately suspended and all funds returned.
- We do not market our services through any channels that may reach individuals under 18.
- Providing false age information to access our services is a serious violation and may result in legal consequences.
Advice for parents and guardians:
- Use parental control software such as Net Nanny, Qustodio, or built-in device parental controls to block gambling websites.
- Keep your betting credentials private and never share them with your children.
- Have open conversations with your children about gambling risks and the importance of responsible behaviour.
- If you believe your child has accessed our services, contact us immediately via WhatsApp for assistance.
Help & Support Resources
If you or someone you know needs help with a gambling problem, please reach out. Support is available, it is free, and it works. You are never alone in this.
- 365CBTF Support Team: Contact us 24/7 via WhatsApp for immediate, confidential support, self-exclusion, or account restrictions. No judgement — just help.
- iCall (India): A psychological counselling helpline by TISS. Call 9152987821 — available Monday to Saturday, 8am to 10pm.
- Vandrevala Foundation Helpline: Free 24/7 mental health support across India. Call 1860-2662-345.
- NIMHANS (Bangalore): National Institute of Mental Health and Neuro Sciences provides specialist support for addiction including gambling. Call 080-46110007.
- Gamblers Anonymous India: A fellowship of men and women who share their experience and support each other in recovering from gambling problems. Visit www.gamblersanonymous.org.
- Your Doctor or Psychiatrist: Your family doctor or a psychiatrist can provide confidential assessment and referral to specialist gambling addiction treatment.
You Are Not Alone
Millions of people successfully overcome gambling problems with the right support. Reaching out is the bravest and most important first step you can take.
Frequently Asked Questions
Contact Our Responsible Gaming Team
Our dedicated responsible gaming team is available 24 hours a day, 7 days a week. Whether you need to self-exclude, set limits, discuss a concern, or just need someone to talk to — we are here for you, completely free of charge and without judgement.
We Are Here to Help
Reach out to our team right now via WhatsApp. Confidential, free, and available around the clock — because your wellbeing matters more than anything else.